2933 Broadway, New York, NY 10025, USA
I had an amazing experience with the sale consultant, Christina. She was very patient, very friendly, very knowledgeable, very helpful, very pleasant, and provided an exceptional customer service. Thank you!! I also had an amazing experience with the doctor on site, who did my eye exam. When I lost the hope to get the prescription glasses I needed because something was wrong with my insurance, she offered me so many other options that in the end, I’ve received more than what INSURANCE could’ve offered me, I got two pair of glasses with all the options that I wanted. She had me tried so many different glasses to make sure that I get exactly what I like and what fits me the best. This is what I call an exceptional customer service. Thank you, CHRISTINA for your exceptional customer service. I wish every customer service representatives in America would be like her. Thank you Cohen’s Fashion Optical for providing many buying options to your customers, and your wide range of available frame options, and putting the knowledgeable and right people in your stores. I highly recommend Cohen’s fashions optical. Thank you!!!!!
For our local users in Taiwan seeking a fashionable "Eye Doctor Near Me" that offers exceptional customer service and a wide selection of eyewear, we want to introduce you to Cohen's Fashion Optical, located at 2933 Broadway, New York, NY 10025, USA. While this is a retail optical store in the United States, Cohen's Fashion Optical is known for its focus on both eye care and fashionable frames, a model that may be of interest as you explore local options.
According to online reviews, Cohen's Fashion Optical at this location is highly praised for its staff. One customer had an "amazing experience" with a sales consultant named Christina, who was described as "very patient, very friendly, very knowledgeable, very helpful, very pleasant," and providing "exceptional customer service." Christina went above and beyond to help the customer find suitable prescription glasses even when insurance issues arose, offering numerous alternatives that ultimately provided more value than the insurance coverage would have. She also took the time to have the customer try on many different glasses to ensure the perfect fit and style.
The same reviewer also reported an "amazing experience" with the on-site doctor who performed their eye exam, indicating that comprehensive eye care services are available at this location.
Another customer specifically highlighted Padmini for being "so helpful and knowledgeable." They "couldn’t recommend this location more highly - purely because of Padmini," who took the time to explain all the options thoroughly without making them feel rushed as they explored the best choices.
Overall feedback suggests that Cohen's Fashion Optical is appreciated for providing "many buying options" to its customers, a "wide range of available frame options," and for employing "knowledgeable and right people" in their stores. Customers highly recommend Cohen's Fashion Optical for their exceptional service and the quality of their staff.
The services offered at Cohen's Fashion Optical typically include comprehensive eye examinations by on-site optometrists or ophthalmologists, a vast selection of fashionable eyeglasses and frames from various designers, contact lens fittings, and assistance from knowledgeable sales consultants in choosing the right eyewear and navigating insurance benefits and payment options. The environment is that of a retail optical store with examination rooms, likely emphasizing a stylish and customer-focused experience. Key features include the exceptional customer service provided by sales consultants like Christina and Padmini, the availability of on-site eye exams, a wide array of frame styles to suit different tastes and budgets, and the provision of multiple buying options to accommodate individual needs, even when facing insurance complexities. While no specific promotional offers for this location were mentioned in the reviews, Cohen's Fashion Optical often has promotions on frames, lenses, and eye exams, which may be worth inquiring about if you are in the New York City area. When searching for a "Eye Doctor Near Me" in Taiwan that also offers eyewear, consider stores that are known for their attentive and knowledgeable staff, a good selection of frames, and the availability of eye examinations on-site, ensuring a comprehensive and satisfying experience.
Cohen's Fashion Optical located at 2933 Broadway, New York, NY 10025, USA can be contacted at phone number (212) 662-0400 or mobile phone +1 212-662-0400 for individuals who may be in the New York City area and are interested in their services.
2933 Broadway, New York, NY 10025, USA
Get directionsI had an amazing experience with the sale consultant, Christina. She was very patient, very friendly, very knowledgeable, very helpful, very pleasant, and provided an exceptional customer service. Thank you!! I also had an amazing experience with the doctor on site, who did my eye exam. When I lost the hope to get the prescription glasses I needed because something was wrong with my insurance, she offered me so many other options that in the end, I’ve received more than what INSURANCE could’ve offered me, I got two pair of glasses with all the options that I wanted. She had me tried so many different glasses to make sure that I get exactly what I like and what fits me the best. This is what I call an exceptional customer service. Thank you, CHRISTINA for your exceptional customer service. I wish every customer service representatives in America would be like her. Thank you Cohen’s Fashion Optical for providing many buying options to your customers, and your wide range of available frame options, and putting the knowledgeable and right people in your stores. I highly recommend Cohen’s fashions optical. Thank you!!!!!
Feb 22, 2025 · Mike MaigaPadmini was so helpful and knowledgeable. Couldn’t recommend this location more highly - purely because of Padmini. She made a point to talk me through all my options, and never made us feel rushed as we thoroughly explored the best options for me.
Mar 22, 2025 · Zach Vargas-SullivanI absolutely recommend this place. I broke my glasses by sitting on them. I was told they couldn’t be fixed. I went here and Menay fixed. They look brand new!! Everyone is so kind and so helpful. I highly recommend!!! 10/10‼️‼️
Oct 06, 2024 · Miniya WilliamsIt’s a scam. I went in to get my glasses adjusted, but she kept pushing me to buy their glasses instead. She even said mine were fragile just because they’re flexible. In reality, my frames are from a Danish handmade brand known for their durability. Unprofessional
Mar 02, 2025 · Jacob BLooking for an eye doctor? Look no more because I was totally amazed with the recent awesome experience at my appointment yesterday at this Cohen's location. Let me tell you that as I entered the store, I was greeted by Mercy a customer service rep who went above and beyond by phenomenally assisting me with excellent customer service and superb knowledge and extremely patient when being a great assistance while picking out frames to choose from, She made my day with such great professionalism, excellent customer service and knowledge. Might I add Kelly was also helpful over the telephone. The technician and doctor were the best as they too were professional yet thorough. Unfortunately I went to Len's Lab because of insurance change and came back when those glasses broke and let me tell you that I had issues with my glasses since I received them. Only to find out yesterday that prescription was inaccurate. So everyone reading this please take my advice and go to there and I hope Mercy is there whenwenver you do!!!!!
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