Eyes of Jamaica

Very efficient and kind. Jessica in particular was a genuine pleasure to speak with! She explained everything really clearly and made sure I understood what was going on with my eyes and the price breakdown. In fact, she went above and beyond to make sure I was able to get my glasses quickly. Not many glasses stores inspire this long of a review, let that tell you how phenomenal the service is.

The customer service with the exception of 1 or 2 people is disgusting. In person you may be treated better. Don't bother calling. Go somewhere else for your eye glasses needs if you can. Unfortunately if you have to go to this location best of luck to you. When I did make a complaint about the poor customer service in reference to receiving something for a child, the manager Angie could care less and was rood about everything. She was nice on 1 occasion only. I tried to not care but this location puts on a good show. Unfortunately it's inconsistent and not worth the headache if you need actual ongoing assistance. If you can go somewhere else. Save yourself the headache and do so.or hopefully you will get the 1 or 2 good folks. Maybe this review and some proper complaints in the right places it can help improve and ensure better customer service all around in the future for others. It's easy to be respectful to some. The goal is to just be helpful and respectful to all. It's a business not your home. People have kids with real issues that need assistance. No one needs negative attitudes and ignorance. And to the gentleman who fixes the glasses. My hat goes off to you. He should be the only one allowed to answer the phone. Your an amazing employee. I wish you well on all your future endeavors! They don't deserve you. Be safe, be well!

The workers are pleasant and the place is clean. Marie went beyond her job to ensure that I get glasses that matched my prescription and fit my face. The only drawback was that there was no available restroom.

“ I got my glasses here and I just wanted to say it was the best experience! The staff was very friendly and the doctor was so professional. I was in and out in no time. And they have beautiful frames for sure I will recommend this place to everyone!

They have a lot of amazing options, they explained and made sure we understood everything about my glasses and I hope that everyone comes to Eyes of Jamaica to receive their glasses.