Freed Vision Center

I normally dont do reviews unless it is terribly bad or exceptionally great. In this case, the receptionist guy was unprofessional. Had to repeat everything and even after spelling out my name with common names/words, he still kept misspelling. When I asked him about my coverage, he asked “what is the question?” I have been here few yrs ago and everything went smoothly. Today when I called, he just seems like he’s half asleep or annoyed that i am calling. If you are not interested in communicating, dont do these kinds of jobs! Million options out there to accommodate your lazy attitude.

First time getting an eye exam. Excellent staff. Doctor was exceptional to say the least. After examination, explained treatment in detail. Very friendly and warm environment. Great experience as a first timer. Highly recommend!

Dr. Freed is one the best optometrists I've ever been to. My friend and I have been going there for the last 10 years and live about an hour away and it is well worth the drive. The doctors and staff are great at helping us pick out glasses. Both doctors take their time and make sure that our contacts are fitted properly. The office and equipment are super clean and sanitary. She has been amazing with understanding my current eye issues and always does a thorough intake history. She is very understanding and empathetic as she takes the time to explain everything and give multiple options. Definitely will be a lifelong patient.

Overall a really good experience. It was my first time there and the person I spoke to on the phone to make a (last minute) appointment was great--very courteous and helpful. Once I got there, I didn't have to wait to be called, they saw me at the time of my appointment, I felt the Dr really knew her stuff and overall felt like I was cared for and treated right. The only exception would be the front desk. She just had an attitude. I don't know if she was having a bad day or I asked too many questions but, felt like she thought SHE was doing ME a favor just by being there! Definitely not the same person I spoke to a few hours before the visit. The tech/pre screen was fine and, again, the Dr. was great. So, it would have been a 5 star rating if the office help recognized that "customers/patients" help to pay her salary. It would have been less than a 3 star rating if the tech and Dr. had the same attitude as the front desk person.

This doctor allowed me to see the world clearly. The office is so friendly. The wait time is short. The selection of glasses frames they have is amazing. And that both the doctor and the staff members do all that they can to make sure that you are comfortable and that your vision is the best it can be. I love this place, definitely recommend to everyone I know.