37-81 Junction Blvd, Corona, NY 11368, USA
Two years ago, I bought a pair of glasses from you for $600. After just one week, one of the screws came loose, so I went back to your store to have it fixed. To my surprise, I was told that you couldn’t fix it. Frustrated, I went to another optical store in search of new glasses and explained what had happened. Without hesitation, they repaired my glasses on the spot, showing professionalism and excellent customer service. You lost a customer that day, and they gained one. Customer service is crucial because it represents the face of the business. October, 2022 I never came back
If you are searching for an "Eye Doctor Near Me" in the Corona, New York area, Junction Vision, located at 37-81 Junction Blvd, Corona, NY 11368, USA, is a local option to consider. Based on recent customer reviews, the experiences at this practice appear to be somewhat varied.
As a local "Eye Doctor Near Me," Junction Vision offers services such as eye examinations and the sale of eyewear. One customer reported a negative experience concerning the durability and after-sales service of a $600 pair of glasses purchased two years prior. They stated that a loose screw could not be fixed by the store, leading to frustration and the customer taking their business elsewhere. This review emphasized the importance of customer service.
However, another recent customer had a very positive experience, specifically mentioning the "lovely staff and lovely doctors." They highlighted a thorough glasses exam performed by Dr. Chen, who also took pictures of the back of their eyes to ensure their health. This patient was delighted with their Gucci frames purchased at the store and highly recommended Junction Vision to others in the area.
The environment of Junction Vision is described as "lovely" by one reviewer, referring to both the staff and the doctors. The use of technology for eye health checks, such as taking pictures of the back of the eyes, suggests a modern approach to eye examinations. However, no further details about the office environment or other services offered are available in these reviews. There is also no information regarding any specific promotions at this time.
For individuals in the Corona area seeking an "Eye Doctor Near Me," Junction Vision appears to have friendly and thorough doctors, such as Dr. Chen, who provide comprehensive eye exams. They also offer a selection of eyewear, including designer frames. However, potential patients should be aware of a past negative experience concerning after-sales service and consider this mixed feedback when making their decision.
You can contact Junction Vision at (718) 446-1333 or their mobile number +1 718-446-1333 to schedule an appointment or inquire about their services and eyewear selection. It may be beneficial to ask about their policies on eyewear repairs and after-sales support.
37-81 Junction Blvd, Corona, NY 11368, USA
Get directionsTwo years ago, I bought a pair of glasses from you for $600. After just one week, one of the screws came loose, so I went back to your store to have it fixed. To my surprise, I was told that you couldn’t fix it. Frustrated, I went to another optical store in search of new glasses and explained what had happened. Without hesitation, they repaired my glasses on the spot, showing professionalism and excellent customer service. You lost a customer that day, and they gained one. Customer service is crucial because it represents the face of the business. October, 2022 I never came back
Dec 08, 2024 · Mercedes Cueva MarinLovely staff and lovely doctors. Dr. Chen did a very thorough glasses exam and took pictures of the back of my eyes to make sure everything is healthy. I picked out a pair of gucci frames and I’m in loveee. Definitely recommend to anyone in the area!
Mar 22, 2024 · Jin HuangI GOT MY FRAMES/GLASSES HERE MY FRAMES BROKE AND I CAME IN TO REPLACE THEM THEY DIDNT HAVE THEM IN STOCK SO WORKER TOLD ME HE WILL GOVE ME A CALL WHEN THEY RECEIVE THEM ITS BEEN 2 months AND THEY STILL HAVENT CALLED ME BAD CUSTOMER SERVICE I WILL BE CHANGING EYE DOCTOR DO NOT RECCOMMEND COMING HERE IF THEY CANT EVEN GOVE ME A CALL TO COME IN AND GET MY NEW FRAME,THEY SAID THEY LEFT ME A VOICEMAIL BUT NEVER DID THEY ARE A BUNCH OF LIARS,I HAVE MY VOICEMAIL LOGS FROM THE PAST THREE MONTHS AND NOTHING.
Mar 02, 2025 · Melbin RamirezGem of a place nestled in a convenient location. Service from the staff and doctors was impeccable and they were very transparent throughout the entire process from check in to the picking up of my finished eyewear. Navigating the intricacies of how vision benefits work can be daunting at times, but they were very patient in explaining how it all works. Albeit being a location that has a high volume of patients, I did not feel rushed and felt comfortable asking as many questions as my heart desired. You could tell the new management here has their eyes set on being a place of business for the community for many generations to come.
Mar 21, 2024 · Aaron LimI recently visited Junction Vision for my annual eye checkup and glasses prescription, and I couldn't be happier with the experience. The staff was professional and knowledgeable, using state-of-the-art equipment for a thorough eye examination. The optometrist took the time to explain everything clearly and provided personalized advice on maintaining good eye health. The optical department had a wide selection of frames, and the opticians helped me find the perfect pair. Despite being busy, the service was efficient, and follow-up care was excellent. I highly recommend Junction Vision for top-notch optical and eye care services.
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