Raymond A. Pirozzolo, OD

Eye Doctor Near Me New York Richmond County Dongan Hills Cooper Avenue

50 Cooper Ave, Staten Island, NY 10305, USA

4.0

I Like Dr. Pirozollo however the way the office staff treated my kid was awful . she had a office visit for contacts -they changed her prescription when she received her contacts she tried it on and since they changed her prescription she couldn't see out of one eye. it was blurry . I instructed her to immediately go to the office with all contacts she ordered and switch it. they said there was nothing they could do. even though dr was in she would have to make another appointment for following week. how are you going to let her go a week without being able to see. When she said can you at least give me one so I can see now, they said no. They offered her no solution. They allowed her to leave . I left a message for the Dr to call but this isn't the first time we had issues filling prescription., Luckily when I called local eye glass store ( I'll be seeing you) they offered to have her see their Dr. and will assured her they will have her in a correct lens today. we will never return

Teresa Gaglia

Overview

(718) 979-2020
eyesoncooper.com

Hours

Monday 10:00 AM - 5:45 PM

Tuesday 10:00 AM - 5:45 PM

Wednesday 10:00 AM - 5:45 PM

Thursday 10:00 AM - 5:45 PM

Friday 10:00 AM - 5:45 PM

Saturday 8:00 AM - 2:45 PM

Sunday Closed

Raymond A. Pirozzolo, OD Introduce

Welcome to the office of Raymond A. Pirozzolo, OD, located at 50 Cooper Ave, Staten Island, NY 10305, USA. As an "Eye Doctor Near Me" option, Dr. Pirozzolo provides optometry services, including eye exams and contact lens fittings.

Environment:

Information about the office environment is mixed. One reviewer praised the office overall, while another reported a negative experience with the office staff's handling of a contact lens prescription issue.

Services:

Based on the available customer reviews, Raymond A. Pirozzolo, OD, offers the following services:

Comprehensive eye examinations.
Contact lens fittings and prescriptions.

One reviewer specifically mentioned going for a contact lens fitting, indicating this is a service offered.

Features:

Key features mentioned by patients include:

Dr. Pirozzolo is considered a great doctor, knowledgeable, and friendly, particularly with kids.

However, it's important to note the significant negative feedback regarding the office staff:

One reviewer described the office staff's treatment as awful.
Concerns were raised about the staff's unwillingness to resolve an issue with an incorrect contact lens prescription, requiring the patient to wait a week for another appointment despite the doctor being present.
Lack of offered solutions when a patient couldn't see properly with the prescribed contacts.
Past issues with filling prescriptions were also mentioned by the same reviewer, indicating a potential pattern.

Promotional Information:

Currently, there is no specific promotional information mentioned in the provided reviews. For details on accepted insurance plans, appointment scheduling, or any special offers, it is recommended to contact the office of Raymond A. Pirozzolo, OD, directly at (718) 979-2020 or +1 718-979-2020.

Summary:

Raymond A. Pirozzolo, OD, in Staten Island, is recognized as a knowledgeable and friendly doctor, especially noted for his interactions with children. However, there are significant concerns raised about the professionalism and problem-solving abilities of the office staff. The negative experience reported regarding the handling of a contact lens prescription issue is a serious point to consider for potential patients. While the doctor is well-regarded, the issues with the staff may impact the overall patient experience. It would be prudent to inquire about office procedures and staff responsiveness when considering this practice.

For more information or to schedule an appointment, please contact the office of Raymond A. Pirozzolo, OD, at (718) 979-2020 or +1 718-979-2020.