9516 Church Ave suite 1, Brooklyn, NY 11212, USA
Great atmosphere, great staff, know how to interact with customers in a personalized way. Helped me get in an order of contact lenses that came in just a few days. They also had sunglasses here, and I got my first prescription pair and they look AWESOME, I get tons of compliments on them. Good spot in Brooklyn.
Best Eye Doctor, Galina Benimovich, OD, located at 9516 Church Ave suite 1, Brooklyn, NY 11212, provides eye care services to the local community. You can contact them at (646) 647-8167 or +1 646-647-8167.
As a provider listed under the category "Eye Doctor Near Me," Best Eye Doctor, Galina Benimovich, OD, has received mixed reviews, indicating varying customer experiences.
Some customers have reported positive experiences, highlighting the great atmosphere and personalized customer service. They appreciate the staff's ability to facilitate quick contact lens orders and the availability of stylish prescription sunglasses. The location is noted as a good spot in Brooklyn for eye care and eyewear.
However, other customers have expressed significant concerns regarding long wait times and potential discrimination. One customer reported waiting up to six hours for an appointment and experienced what they perceived as discriminatory treatment based on their insurance coverage. They felt that customers paying out-of-pocket received preferential treatment, while those with insurance were rushed or dismissed.
These negative experiences suggest potential issues with wait times and customer service, particularly regarding fairness and consistency in treatment. Potential customers should be aware of these mixed reviews and consider them when deciding to seek eye care at this location. It is advisable to clarify any concerns regarding wait times and insurance policies before scheduling an appointment.
9516 Church Ave suite 1, Brooklyn, NY 11212, USA
Get directionsGreat atmosphere, great staff, know how to interact with customers in a personalized way. Helped me get in an order of contact lenses that came in just a few days. They also had sunglasses here, and I got my first prescription pair and they look AWESOME, I get tons of compliments on them. Good spot in Brooklyn.
Oct 02, 2018 · Vance MunnI have been going to this optical for three years now.. i think each time has been worse but this is my last time. Last year i waited literally 6 hours to be seen & i needed glasses that bad that i waited.. Today i was discriminated on due to my insurance. I watched nikki (the one with the long black hair) take care of two older ladies whom had to pay out of pocket $1100 & $200.. and the one that was $1100 she helped her pick out glasses for atleast 45 minutes, The other lady whom was paying $200 out of pocket she helped for atleast 15 minutes. When it was my turn and i had an appt and waited over 3 hours just to be seen.. she stated to the glasses, i told her i like big glasses.. her reply was i can come back or something cause she isn't waiting another 30 minutes.. i feel like she discriminate because of my insurance and i wasnt paying out of pocket..
Sep 09, 2020 · Star Bliss (Star)Wait time for me appointment was practically non-existent and on time. Hard to find a place in Brooklyn where you don't have to wait over a half hour to get your eyes checked out. The optician is super friendly and makes the entire exam a breeze. Highly satisfied with my experience here.
Oct 07, 2018 · Jewell BiscariThey made sure to quickly replace a pair of glasses I had where the prescription was off. Not once were they rude or stand-offish when I bought up the error. I even got a coupon that I used to get a pair of sunglasses. They are sincere, knowledgeable and care about their customers!
Oct 04, 2018 · Anderson FiteLove the staff here, they are always friendly and helpful. The optician here tons of experience, given how fast he can get through so much during the exam. I appreciated the amount of communication during my exam, as all the readings and insights he took away were explained in a way that made sense to me. Five stars.
Sep 30, 2018 · Vinnie Kulback
1883 86th St, Brooklyn, NY 11214, USA
102-30 Queens Blvd #1, Forest Hills, NY 11375, USA
2504 Richmond Rd, Staten Island, NY 10306, USA
5914 8th Ave, Brooklyn, NY 11220, USA
2655 Richmond Ave Suite 1430, Staten Island, NY 10314, USA
111 E 57th St Suite #2.5, New York, NY 10022, USA