40 Mott St, New York, NY 10013, USA
I have been using the progressive glasses I got here for three years because they are so good. Both the quality of the lenses and how the progressive lens blends and the frames are light and stylish. I have not been able to find a pair of glasses as good anywhere, as I now live on the West Coast. The very nice person who helped me pick out the glasses was also so helpful :-)
Looking for a reliable "Eye Doctor Near Me" in the New York area? Consider Chinatown Optical, located at 40 Mott St, New York, NY 10013, USA. You can reach them by phone at (212) 267-1260 or via mobile at +1 212-267-1260.
Based on customer feedback, Chinatown Optical appears to offer high-quality eyewear. One long-term customer praised their progressive lenses for their excellent quality, seamless blending, and the light and stylish frames. They even mentioned the helpfulness of the staff in selecting glasses, indicating a positive and supportive environment during the selection process.
However, another customer reported a less satisfactory experience regarding their cancellation policy. Despite contacting Chinatown Optical within 24 hours of placing an order and before the insurance company processed it, they were informed that the order was non-refundable and were only offered store credit. This suggests that while Chinatown Optical may provide quality products, their policies regarding order changes or cancellations might be rigid. Customers seeking flexibility in such situations may find this aspect of their service less accommodating.
Overall, Chinatown Optical seems to be a provider known for the quality of their eyewear, particularly progressive lenses, and helpful customer service during the selection process. If you prioritize high-quality lenses and stylish frames, they may be a good option for your eye care needs. However, it's advisable to be aware of their policies regarding order modifications or cancellations before making a purchase.
For those in the New York area searching for an "Eye Doctor Near Me" that offers a range of services and quality eyewear, Chinatown Optical could be a potential choice. We recommend contacting them directly at the provided phone numbers to inquire about their specific services, appointment availability, and any current promotions they may be offering.
40 Mott St, New York, NY 10013, USA
Get directionsI have been using the progressive glasses I got here for three years because they are so good. Both the quality of the lenses and how the progressive lens blends and the frames are light and stylish. I have not been able to find a pair of glasses as good anywhere, as I now live on the West Coast. The very nice person who helped me pick out the glasses was also so helpful :-)
Dec 24, 2024 · Aaron ZidenbergI had a disappointing experience with Chinatown Optical regarding a recent order. I placed an order for glasses on Saturday, but upon realizing the next day that I already owned a similar pair, I called to cancel. Despite contacting them within 24 hours and the insurance company not yet processing the order, I was informed that the order was non-refundable. The best they could offer was store credit. While I understand policies are in place for a reason, I believe some flexibility—especially under such circumstances—would go a long way in ensuring customer satisfaction. This rigid policy left me feeling frustrated and dissatisfied, as I now have a redundant pair of glasses that I don’t need. I hope Chinatown Optical revisits its policy to better serve customers in the future.
Dec 10, 2024 · Jeremy XueI accidentally stepped on my frame last night, and half of it was severely bent. After having dim sum next door, I went into the store, trying my luck to see if they would help me fix it. And sure they did! The gentleman who helped me did an excellent job and took his time to ensure my glasses were back to normal. I offered to pay for his service but they insisted it was complimentary. I didn't even buy my glasses from them. So I will leave this review here first to thank them for their generosity. And I will definitely return when I need a new pair of glasses or contacts in the future!
Oct 19, 2024 · Ruomu WuGreat store with amazing curation of glasses and very fast and professional service. Highly reliable and incredible, Kelly was amazing. Will be back for more glasses.
Feb 21, 2025 · Bijan QutubI’ve been a contact wearer for 20 years and Chinatown Optical is the first place to suggest a different brand that both fits better and costs a fraction of the price. Also, order your contacts through them!! The sticker price was half the price of the online costs and not only that, the employees there gave me all the paperwork I needed and step by step directions to get an extra $200 off. Highly recommend for all optical needs.
Sep 19, 2024 · Brittany Bond
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