MyEyeDr.

Absolutely fantastic place to go for glasses and amazing customer service. My first visit was with a prescription my usual place couldn't fill. The gentleman that helped along with the person behind the desk were so lovely. Ready to answer any questions I had. I ended up buying some new frames and getting my prescription filled. Soon enough I had a text inviting me to come pick them up. This time Breanna sat with me to fit them properly and we chatted it up for a bit too The personal attention from the staff is always amazing. I will be getting all of my new glasses here moving forward!

I was in serious need of new prescription glasses. I stopped here right after grocery shopping and I’m so glad that I did. Frank was extremely helpful - from determining my coverage benefits and selecting frames and lenses. My goal was to find 2 new frames and that’s exactly what I did - I’m very happy with my choices. Thank you Frank! He made the frame selection seamless so I didn’t feel overwhelmed at all!

I had to travel from Sunset Park because my local eye doctor no longer carried my insurance. What a happy accident that I landed here with Adam and his wonderful staff, including Eric who helped me pick out my glasses. Highly recommended.

I went to this shop for the first time to replace poor progressive lenses, for an eye exam and new contacts. Adam gave me an eye exam, a new progressive prescription and new contacts. Brianna listened patiently to the problem I had with my previous progressive lenses and placed the order. I now have perfect progressive lenses which enable me to drive, work for hours on the computer and read well. The contacts are good as well. This is a great place with a great doctor and staff!

Urban Optical is one of those places that looks like a mom n pop shop but it isn’t. Frankly it’s a perfect example of zero level customer service that should be a case study. They have staff who don’t really want to be there. Maybe in a fast food joint that can work, but where you need special care for eye glasses this is certainly the last place you want to be.