589 Sutter Ave, Brooklyn, NY 11207, USA
Great customer service, always ready to help with any optical needs you may have. I personally never had any issues with any of the admins at the front or the doctors. Glasses selection is more on a personal taste for every different person; but otherwise 10/10
If you are searching for an "Eye Doctor Near Me" in the Brooklyn, NY area, NYC OPTICAL is located at 589 Sutter Ave, Brooklyn, NY 11207, USA. They can be contacted at (347) 627-7896 or +1 347-627-7896.
Customer reviews present a mixed picture of NYC OPTICAL. One reviewer praised the "great customer service," noting that the staff is "always ready to help with any optical needs." This reviewer stated they have never had issues with the administrative staff or the doctors and gave the overall experience a 10/10 rating, acknowledging that glasses selection is subjective but otherwise finding the service excellent.
However, another reviewer reported significant issues with the practice's operations. They stated that their calls were not answered, and despite being told their glasses would be ready in a week, they experienced delays. This reviewer also alleged that the office does not open on time and expressed a highly negative opinion about the management.
The reviews suggest that while some customers have experienced great customer service and satisfaction with the doctors and administrative staff at NYC OPTICAL, others have encountered problems with communication, punctuality, and the overall operational efficiency of the practice. The selection of glasses is mentioned as being a matter of personal taste and is not specifically evaluated in terms of variety or quality in these reviews. There is no information provided regarding the office environment or specific services offered beyond general optical needs and glasses.
Currently, there is no promotional information available in the provided reviews. If you are in the Brooklyn area and looking for an "Eye Doctor Near Me," NYC OPTICAL is an option to consider. However, given the conflicting feedback regarding customer service and operational reliability, it may be prudent to weigh these points carefully and potentially seek further information or recent reviews before making a decision. Contacting NYC OPTICAL directly may help clarify their current services and operational procedures.
589 Sutter Ave, Brooklyn, NY 11207, USA
Get directionsGreat customer service, always ready to help with any optical needs you may have. I personally never had any issues with any of the admins at the front or the doctors. Glasses selection is more on a personal taste for every different person; but otherwise 10/10
Jan 28, 2025 · selena venturaThey don’t answer the phone and they said my glasses will be done in a week. And they don’t open on time. I think it ran by drug addicts.
Dec 20, 2024 · GARCELLE ESCOBARThis place is so great they always help me when I need it they are very patient and give all the support and tools I need
Mar 07, 2025 · Taleek WhithersFront desk people are super nice and very helpful. The doctor is sweet and kind and gave very soft hands. I would definitely go there again and again not only for convenience for being so close but a good turn around on getting new glasses
Dec 20, 2024 · TEANNA SIMMONSI just love the service that they provide. The staffing amazing with being so attentive and so caring. I would recommend anyone.
Jan 27, 2025 · Sonia Rodriguez
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