Eye Doctor Near MeNew JerseyEssex CountyWest OrangeProspect Avenue
475 Prospect Ave # 1, West Orange, NJ 07052, USA
I have been seeing Dr. Grayson for decades. He is very good, and has performed more than a few procedures on my eyes. His timeliness has never been very good, and his bedside manner has deteriorated. I have observed that the office is very different when he is in; in short, it is chaos. For example, I had a 7AM appointment for my most recent procedure and was not called until 8:20AM. Many patients in the waiting room were “fuming” when I returned later the same day.
For our local users in Taiwan seeking information about eye care professionals, we are providing an overview of Omni Eye Services with Grayson Douglas K MD, located at 475 Prospect Ave # 1, West Orange, NJ 07052, USA. While this practice is located in the United States, examining customer feedback, which includes both long-term observations and critical accounts of surgical experiences, can offer insights as you search for a suitable "Eye Doctor Near Me" in your local area.
According to a long-term patient review, Dr. Grayson has provided care for decades and is considered "very good," having performed multiple procedures. However, this reviewer notes significant issues with timeliness, stating that Dr. Grayson's punctuality has "never been very good" and his bedside manner has "deteriorated." They also observed a chaotic office environment when Dr. Grayson is present, citing an example of a 7 AM appointment for a procedure that did not begin until 8:20 AM, with other waiting patients reportedly very upset.
Another review presents a highly critical account, describing the practice as a "cataract warehouse" where patients are treated as a number. This reviewer alleges misdiagnosis of glaucoma and serious dry eye. They also reported a negative surgical experience where they did not meet the surgeon (presumably Dr. Grayson) until he walked into the operating room wearing a mask. Post-operative care was described as poor, with the patient experiencing severe swelling and being seen by an optometrist rather than an ophthalmologist, which the reviewer (a retired APRN, DNP, PhD) found concerning given the surgical context. They reported significant pain that took months to resolve after seeking care from a different ophthalmologist for their other eye, which had no complications.
The services offered at Omni Eye Services with Grayson Douglas K MD appear to focus on ophthalmology, including cataract surgery and general eye care. However, based on the reviews, there are concerns about the thoroughness of diagnosis (specifically regarding glaucoma and dry eye), the quality of post-operative care (including who provides it), and the overall patient experience, particularly regarding timeliness and personalized attention. The environment is described as potentially chaotic and impersonal. No promotional information was available in the provided reviews; instead, the feedback raises significant concerns about the standard of care.
When searching for an "Eye Doctor Near Me" in Taiwan, it is crucial to consider feedback regarding not only a doctor's surgical skills but also their timeliness, bedside manner, the thoroughness of their diagnostic process, and the quality of post-operative care, including who is providing that care. The reviews for Omni Eye Services with Dr. Grayson Douglas K MD present serious concerns in several of these areas, which should be carefully considered when making decisions about your eye health.
Omni Eye Services: Grayson Douglas K MD can be contacted at phone number (973) 325-6734 or mobile phone +1 973-325-6734 for individuals who may be in the West Orange, NJ area and wish to inquire further about their services, keeping in mind the significant concerns raised in the available reviews regarding timeliness, bedside manner, office environment, potential for misdiagnosis, and post-operative care.
475 Prospect Ave # 1, West Orange, NJ 07052, USA
Get directionsI have been seeing Dr. Grayson for decades. He is very good, and has performed more than a few procedures on my eyes. His timeliness has never been very good, and his bedside manner has deteriorated. I have observed that the office is very different when he is in; in short, it is chaos. For example, I had a 7AM appointment for my most recent procedure and was not called until 8:20AM. Many patients in the waiting room were “fuming” when I returned later the same day.
Nov 27, 2024 · DaveThis basically a cataract warehouse . You are treated as a number. They missed glaucoma and serious dry eye. The surgeon walked into the OR wearing a mask. Never met him. Post op was not good My eye swelled seriously large, abnormally . I was seen by an optometrist. When you have eye surgery. A ophthalmologist should see you Because of surgery. An optometrist is not a MD and not a surgeon. I was in a lot of pain . I finally went to a different ophthalmologist. It took months to resolve the sever pain. When the new doc did my other eye, no problems at all. I am a retired APRN, DNP, PH.D
Oct 08, 2024 · Therese WatsonDr Grayson is an awesome professional who performed my surgery with ease and excellence. He is in high demand for that reason he has created a system where everyone does what they do best. He is not the Dr performing post surgery evaluations and they have expert technicians for testing and evaluation but everyone who did provide support was a true professional. Omni is a large facility with many doctors and many patients so be aware of that. Honestly I was surprised initially since as another evaluator said it can give an impression of an assembly line. I intimately noted they provide quality work and at the end of the day I decided that was more important than anything else. They did a great job and I see better now than I have ever seen using only the lens paid for by insurance.
Mar 30, 2023 · Alicia GoodwinThe wait time is ridiculous! They take you in 1-1.5 hour after you have checked in. The. The slow process begins with the staff shuttling you from one test to another waiting room where you wait for dr Grayson to see you! This may be the last time I am coming here, staff is good but apparently the wait time has been brought up to dr Grayson attention but he has don’t nothing about it! I have been coming here for 3 years but I am done! I have a full time job and it takes 4-5 hours easy!
Mar 13, 2023 · Ruma ShindeAppt was at 11:15am. Almost 3 hours later still here and yet to see Dr Grayson. This is a horrible system. They do not seem to care about their patients time. Won’t be back to this practice
May 14, 2024 · maria Law475 Prospect Ave 2nd floor, West Orange, NJ 07052, USA
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