Quality & Fashion Optical

If you're looking for an "Eye Doctor Near Me" in the Sunnyside area, Quality & Fashion Optical provides eyewear and optical services. Located at 4309 Greenpoint Ave, Sunnyside, NY 11104, USA, they can be contacted at (718) 391-0003 or +1 718-391-0003.

Based on customer reviews, Quality & Fashion Optical has received mixed feedback. Some customers have praised the friendly and welcoming atmosphere, while others have reported negative experiences with customer service, particularly concerning refunds and handling of faulty products. Specifically, there are complaints about the manager's rudeness and unprofessional conduct.

Here's what customers are saying:

• "I love the people there they are so sweet and make you feel so welcoming."
• "The worst customer service that I have ever received from a “quality” place. The manager is absolutely rude and their terms and conditions only apply to certain situations. I was not granted a refund and told not to contact this store after being sold faulty sunglasses. Disrespectful and unprofessional."
• "Update: I would be delighted to send proof of purchase (as I have been a customer multiple times) as well as voice memos on the Poor customer service and rude encounter I had with whom I believe was the manager. He hung up on me and told me to never call the store again when trying to inquire regarding my situation. It isn’t until I reach out through the public to get a “calmer” response from this store. Again unprofessional"

Quality & Fashion Optical offers a range of eyewear and optical services. However, potential customers should be aware of the reported inconsistencies in customer service. While some find the staff welcoming, others have experienced significant issues with refunds and product quality, compounded by perceived unprofessional behavior from management.

If you are considering Quality & Fashion Optical for your eyewear needs, it is advisable to clarify their return and refund policies beforehand, and to be aware of the mixed customer service experiences.