Sight Improvement Center ico

Sight Improvement Center

25 W 43rd St #316, New York, NY 10036, USA

4.0

I have been a patient over 12 years. Dr. Thomas and Dr. Hollander are the best in eye care. They treat everyone with professionalism and have the best bedside manner. The new front desk staff needs to buy into the same culture that makes sight improvement center the premier place for eye care. The front desk staff needs to improve their customer service as the face of the business. The old staff was much more professional . I would go somewhere else if not for Dr Thomas and Dr Hollander. Would be 5 star if not for front desk staff.

Matthew Johnson
  • Overview
  • (212) 921-1888
  • www.sightimprovementcenter.com

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Sight Improvement Center Introduce

Welcome to Sight Improvement Center, located at 25 W 43rd St #316, New York, NY 10036, USA. We are dedicated to providing eye care services to the community.

Based on customer reviews, Sight Improvement Center is highly praised for its doctors, Dr. Thomas and Dr. Hollander. Patients who have been visiting for many years consider them to be the best in eye care, highlighting their professionalism and excellent bedside manner. Dr. Thomas is specifically commended for her knowledge and effective treatment of dry eye, with one patient expressing relief after years of searching for a doctor who took their concerns seriously.

However, recent reviews indicate a potential issue with the front desk staff. Multiple reviewers have commented on a decline in customer service since the new staff took over, suggesting they do not align with the established culture of the practice. Some reviewers even stated they would consider going elsewhere if not for the exceptional care provided by Dr. Thomas and Dr. Hollander.

Services offered at Sight Improvement Center include comprehensive eye exams and specialized treatment for conditions like dry eye. For appointments or inquiries, please contact us at (212) 921-1888 or +1 212-921-1888.

If you are looking for an "Eye Doctor Near Me" in New York City, Sight Improvement Center is highly recommended for the quality of its medical care, particularly from Dr. Thomas and Dr. Hollander. However, it's important to be aware of recent feedback regarding the front desk staff's customer service.

Sight Improvement Center Photos

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Sight Improvement Center Location

Sight Improvement Center

25 W 43rd St #316, New York, NY 10036, USA

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Reviews

I have been a patient over 12 years. Dr. Thomas and Dr. Hollander are the best in eye care. They treat everyone with professionalism and have the best bedside manner. The new front desk staff needs to buy into the same culture that makes sight improvement center the premier place for eye care. The front desk staff needs to improve their customer service as the face of the business. The old staff was much more professional . I would go somewhere else if not for Dr Thomas and Dr Hollander. Would be 5 star if not for front desk staff.

Dec 18, 2024 · Matthew Johnson

After years of looking for an eye doctor who is knowledgeable about dry eye workout trying to sell me every product on the market, I finally found Dr. Thomas. She was able to identify issues I had only self diagnosed because no other doctor took my complaints seriously. Such a relief!

Nov 14, 2024 · Laura Forer

Went to the Sight Improvement Center for a routine checkup. Everyone was professional and their technology was first rate. Great experience and was wrapped up relatively quickly

Mar 13, 2025 · David Koplik

Terrific practice! Been seeing Dr Hollander for exams and glasses since the 1980s. He is always up to date with the latest diagnostic tools and approaches, and is a truly caring and considerate physician.

Sep 12, 2024 · Cheryl S

I’ve been seeing Dr. Hollander for ~5 years now and he is great! However, maybe because of all the good online reviews, he’s become a lot busier and I’ve noticed that the quality of service has slipped a bit over the years. He used to remember specifics about his patients and was very transparent about the costs; my most recent visit was pretty perfunctory and the front desk had some trouble with my insurance, even though it was the same the previous year.

May 22, 2024 · C Wang

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