Vista Vision Optical ico

Vista Vision Optical

337 Knickerbocker Ave, Brooklyn, NY 11237, USA

2.0

They have new management and a new doctor, so things have changed a lot for the better. I went here with my partner to get an eye exam and contacts. Everyone was very friendly at the front counter, and we didn’t have to wait very long to see the doctor. The doctor was nice and explained everything to me clearly. It was my first time getting contacts, and they were so helpful and patient in teaching me how to put them on and take them off. My contacts were ready within a week, and pickup was quick and easy. Thanks so much!!

Leah Smith
  • Overview
  • (718) 475-6518
  • www.vistavisionoptical.com

Hours

Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

Vista Vision Optical Introduce

If you're looking for an "Eye Doctor Near Me" in Brooklyn, NY, Vista Vision Optical, located at 337 Knickerbocker Ave, Brooklyn, NY 11237, offers optical services. However, patient reviews indicate a mix of positive and negative experiences, particularly regarding recent changes and customer service.

Recent reviews indicate that Vista Vision Optical has undergone management and doctor changes, leading to improvements in certain areas. Patients have reported friendly service at the front counter, minimal wait times, and clear explanations from the new doctor. The clinic is also praised for its patience and helpfulness in teaching first-time contact lens users.

However, other patients have expressed concerns about high prices for contact lens exams and poor customer service. Specifically, some reviewers have described staff as unfriendly and unprofessional, noting complaints about work and other customers within earshot of potential clients. There have also been reports of overcharging for minor repairs, such as replacing a screw in glasses.

Key points from patient reviews include:

  • Improvements under new management and doctor, including friendly service and clear explanations
  • Helpful and patient assistance with contact lens fittings
  • Concerns about high prices for contact lens exams
  • Reports of unfriendly and unprofessional staff behavior
  • Complaints about overcharging for minor repairs

Potential patients should be aware of the mixed reviews and consider both the positive changes and the reported customer service issues when deciding whether to seek eye care services at Vista Vision Optical.

For appointments or inquiries, you can contact Vista Vision Optical at (718) 475-6518 or +1 718-475-6518.

Vista Vision Optical Photos

Vista Vision Optical 1

Vista Vision Optical Location

Vista Vision Optical

337 Knickerbocker Ave, Brooklyn, NY 11237, USA

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Reviews

They have new management and a new doctor, so things have changed a lot for the better. I went here with my partner to get an eye exam and contacts. Everyone was very friendly at the front counter, and we didn’t have to wait very long to see the doctor. The doctor was nice and explained everything to me clearly. It was my first time getting contacts, and they were so helpful and patient in teaching me how to put them on and take them off. My contacts were ready within a week, and pickup was quick and easy. Thanks so much!!

Feb 19, 2023 · Leah Smith

I wanted to make an appointment for contact lens exam and they were ridiculously high. This owner should get rid of these employees. Very unhappy do not greet or smile at anyone and are complaining about work and exsisting clients while other potential customers are in store. Had a friend go in to get a screw put in glasses and they did not look up a fat guy was complaining about other customers and over charging to put in a screw on glasses. So many optical places in general area and they do not think to be nice.

Aug 05, 2024 · Nayda Rivera

Came into today and needed emergency contact lenses and Frank immediately came up to me and was extremely informative and helpful with my situation. I was able to get exactly what I needed quickly and without any extra hurdles. Highly recommend! Frank and the rest of the staff will make sure you are well taken care of. Will definitely be back

Apr 27, 2023 · Max Jacobs

had a prescriprion already so just bought glasses but it was magic! fastest turnaround ever and the staff were so lovely & helpful

Sep 13, 2024 · Alia ElKattan

My appointment was at 11am. The receptionist said the doctor is late this morning and won't arrive until 11:45am. Three were ahead of me. The receptionist was shocked that I was not ok with waiting. Unprofessional.

May 09, 2024 · Estelle Wilson

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