Visual Effects Eyecare Center

Love Dr Natalia however the front staff needs work as well as the quality of glasses for the price and shipping speed / communication for contacts . Received an eye exam for contacts & glasses. Ordered my glasses on a Monday and was told my contacts will be in on Friday went in Saturday no contacts . While on the call I was told the contacts were going to be 40$ with insurance . Received a call two weeks later that my contacts finally came in. Once there I was told they are 60$. I told the lady (shoulder length blonde hair) in the front I was told 40$ she said well it’s not . When I looked at the paper I saw that 60$ was written over the 40$ when I brought this to her attention she rudely told me well she told you wrong . It’s 60$ . I also bought two pair of glasses for 700$ one of the screws literally fell out of the glasses . Will be going else where. Follow up response : thank you for your response as I said to you over the phone it was never a problem about the money it was the employee who was rude when the fault was on the employee who told me the wrong price . As far as shipping you could’ve easily called and explained that to me instead of waiting for me to come in when I was told too. I was never told about any warranties on glasses , I paid 700$ of course of would have purchased a warranty on them . I’ve bought glasses from this place several times even before they moved to this “new location “ I was never told about a warranty . To be quite honest this response is the complete opposite of the response that I got over the phone as well as in person . I understand saving face for a business however keep the same energy in person as you have here . I don’t believe this is Natalia the owner of the shop responding . She was very apologetic about the mishaps she also fixed every problem I mentioned in the beginning. She is great !

Dr. Raeva offers a warm and personal experience in providing eye care. That is hard to come by in the world today. She is professional, knowledgeable and at the same time friendly and has a great sense of humor. Her staff is helpful and competent. I've been using their services for several year and am really satisfied.

I went for an eye test and glasses. Been wearing glasses since I was 15. Been to many places. This place is the only place I wasn't given eye drops before the test. Was charged more for non glare glasses. And they was the worst glasses I've ever had migraines everyday and non glare was a joke. Lens can't get much worse.

I have been recommended to Visual Effects by one of my friends. I was pleasantly surprised how great of a service they provided, very knowledgeable staff and most important the Dr is always on premises! I’m bringing/recommending all of my family members and friends to this location going forward!

My experience at “ Visual Effects Eyecare Center “ was great, I was treated with professionalism and respect from every employee. They helped me pick the pair of glasses that fit me best. Definitely recommend 👍