Battery Park Vision Associates P.C.

Great experience with the Optometrist. Very poor follow up with the shop. At first, they forgot to send the frame, then they said that the lens was broken. But at no time was there a follow up call to me explaining the delay

Been coming here for years. Started because it was close to my office, but I've kept coming back even though both my current office and home are not in this neighborhood. Dr. Maxwell is great -- always willing to answer a million questions, has a calming demeanor, remembers details even though I'm only in there once a year. Margie, who runs patient logistics, helped me get a rebate for a new kind of contact lenses, and has always been extremely helpful with providing receipts for insurance, copies of my Rx, as well as scheduling and all that. Highly recommend this practice!

I loved my old optometrist and thought I'd never switch, but out of convenience I decided to make an appointment. It's now been three years and honestly so happy with the change. Dr. Maxwell is my doctor and is so thorough and clearly explains everything (and is just cool). During the pandemic Dr. Naparstek responded to my email about extending my prescription without hesitation. By the way, I love that the doctors personally answer emails! Really dedicated doctors--highly recommend even if you're not in the Battery Park City area!

Dr. Naparstek and his staff — Margie, Shari and Max — are Lower Manhattan’s trusted resource. They are skilled, consummate professionals and warm, delightful, helpful people. Their array of glasses and their superb recommendations keep me chic! My gosh, three decades of happy service for my family from this team.

Receptionist was not friendly and was not as knowledgeable of vision insurance as other vision provider offices. I told receptionist I wanted to schedule and purchase glasses and contact lens from this office but after a very uncomfortable discussion about some nuances like why I emphasized pronunciation of parts of my name (and receptionist laughed at that) and how she said it’s my fault for not knowing all the details of vision insurance and for me to figure it out (she talked down to me), I decided to purchase/schedule elsewhere. The receptionist also claimed that another provider had an authorization on hold, and I verified this to be false. She’s a receptionist and she lacks knowledge that other offices can answer, so where did her ego come from?