My optical

Eye Doctor Near Me New York Kings County East New York Pennsylvania Avenue

1110 Pennsylvania Ave, Brooklyn, NY 11207, USA

1.0

I had an awful experience here today while at work i took my glasses to my optical the pennsylvania ave location to have a screw put back in to the arm i explained to lady who was in the front the problem and she said ok give her 5 minutes she walked away came back and began to replace the screw in my glasses she was having trouble she told me give her a minute and she took my glasses to a man in the back who she said was the manager he came back with the screw in the arm but also they broke them in half my versace glasses refused to fix it or replace it told me to take it where i got i from they never told me that it would be fixed but if it breaks they not responsible i din sign anything that said that i called the police trying to deal with the situation the correct way and they said i can start a civil suit against and i will i can’t see without my glasses. which are progressive lens and transition to protect my eyes from the glare they didn’t care they are the worst ever then had the nerves to say my glasses i old

Natasha Charles

Overview

My optical Introduce

My Optical is located at 1110 Pennsylvania Ave, Brooklyn, NY 11207, and offers optical services. If you are searching for an "Eye Doctor Near Me," this location provides eyewear related services.

Services:

Based on customer feedback, the services provided include:

Glasses repair
Eyewear adjustments

Customer Feedback:

A recent customer review indicates a highly negative experience. The customer brought in their Versace glasses for a simple screw replacement. During the repair process, the glasses were broken in half by the staff. The store refused to repair or replace the glasses, and denied any responsibility. The customer reports that they were not informed of any potential liability prior to the repair. The store allegedly made disparaging comments about the age of the glasses. The customer reported the incident to the police and intends to pursue a civil suit. This review indicates a significant issue with customer service and repair quality.

Location and Contact:

The store is located at 1110 Pennsylvania Ave, Brooklyn, NY 11207, USA. No phone number was provided in the given information.

Due to the extremely negative customer feedback regarding a repair service, potential customers should be aware of the reported issues before seeking services at My Optical.