594 Broadway, Bayonne, NJ 07002, USA
Dr. Modi is 6 stars out of 5. He did my cataracts. His Bayonne office staff is the best. The Elmwood Surgical Center is also top notch. They are so efficient.
If you are searching for an "Eye Doctor Near Me" in the Bayonne, NJ area, Palisade Eye, located at 594 Broadway, Bayonne, NJ 07002, USA, offers a range of eye care services. They can be contacted at (201) 858-5722 or +1 201-858-5722.
Customer reviews for Palisade Eye present a mixed perspective. Dr. Modi is exceptionally well-regarded, with one patient rating him "6 stars out of 5" for his cataract surgery. The staff at his Bayonne office is also praised as "the best," and the Elmwood Surgical Center, where procedures are performed, is described as "top notch" and "efficient." This suggests a high level of satisfaction with surgical procedures and the associated staff.
Dr. Rau is also commended for his professionalism and thoroughness during examinations. Patients appreciate that he takes the time to explain everything, review all relevant information, and answer questions. He is described as "knowledgeable" and offering "up to date medical options," indicating a commitment to providing current and comprehensive care.
However, a significant point of concern raised in the reviews is the in-office optician. Multiple comments describe the optician as having a "horrible attitude" and being unhelpful in assisting with the selection of glasses. Specific complaints include the optician appearing uninterested in helping, answering phone calls while assisting customers, and generally lacking in customer service. One patient reported leaving without purchasing two pairs of glasses due to this dismissive behavior, despite being a self-pay customer. This negative feedback strongly suggests a problematic aspect of the in-office eyewear purchasing experience.
The contrasting reviews indicate that Palisade Eye has skilled and well-regarded doctors for examinations and surgery, along with efficient surgical facilities. However, the negative experiences with the in-office optician's customer service appear to significantly detract from the overall patient experience, particularly for those needing to purchase eyewear. Potential patients may want to consider this feedback, especially if they anticipate needing assistance with selecting glasses. Currently, there is no promotional information available in the provided reviews.
594 Broadway, Bayonne, NJ 07002, USA
Get directionsDr. Modi is 6 stars out of 5. He did my cataracts. His Bayonne office staff is the best. The Elmwood Surgical Center is also top notch. They are so efficient.
Jan 10, 2025 · John ThorningDr. Rau is professional & takes his time to explain everything, go over all info & answer questions. He is knowledgeable & offers up to date medical options. However the in office optician is AWFUL, horrible attitude, can’t be bothered to help you select glasses, answers calls while you’re trying to talk to her & overall does not care & does not have one ounce of customer service. I was attempting to purchase two new pairs of glasses self pay as they don’t take my insurance but based on her dismissive attitude & refusal to help me at all I left & went elsewhere to but my glasses. It’s a shame that Dr. Rau’s great service & his staff is negatively impacted by the awful optician. I strongly urge them to get a different optician that matches the office’s level of care.
Oct 29, 2024 · MichelleDr. Panariello explained everything quite clearly. I feel very confident in my recovery, and am very grateful to him and to his staff. Highly recommended!
Dec 05, 2024 · Ralph DDr. Modi is very thorough, and I never feel like I'm being rushed. He always answers my questions and I trust him with my eye care. The office staff is also very caring and pleasant. I would highly recommend this practice.
Feb 21, 2025 · Arlene CrossonDoctor Kunjal K. Modi. Very pleasant and professional. The staff nice, and my waiting time was about 15 minutes.
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