Eye Doctor Near MeNew JerseyBergen CountyHackensackProspect Avenue
385 Prospect Ave #312, Hackensack, NJ 07601, USA
At first I was elated that the doctor was able to see me on short notice, however it soon became apparent why. My appointment was on a Tuesday at 2 pm and I was sent on my way and told my prescription was sent in. The next morning when my pharmacy had not received the script, I called the office. They assured me they would rectify the issue. The next morning still no script. The Following day, no script. By Friday morning I called for the fourth time and still had not received my script. I offered to go to the office for a physical prescription and was told this issue would be fixed and they would call me back. I called them three hours later. I was told it was a typo. You guessed it. Never fixed. I then was told the doctor was out of the office for the day. No prescription! The pharmacy tried calling the office on my behalf and I was left with out my script for six full days. The doctors office and staff is an embarrassment. I wasted my time and was forced to seek another doctors help because they could not be tasked with calling in a prescription or letting me pick it up.
Looking for reliable eye care services in the Hackensack, NJ area? Dr. Lauer Simeon MD provides exceptional medical and surgical eye care to individuals of all ages. Located at 385 Prospect Ave #312, Hackensack, NJ 07601, this trusted point of interest for health and wellness has established itself as a go-to establishment for those seeking professional optometry services.
Dr. Lauer's practice offers a wide range of services, from routine eye exams to advanced medical treatments and surgical procedures. Whether you need prescription glasses, contact lenses, or specialized care for conditions like ptosis (drooping eyelid), Dr. Lauer and his team are here to provide personalized attention and expert care. The clinic is equipped with state-of-the-art technology and staffed by friendly professionals who prioritize patient comfort and satisfaction.
One of the standout features of this establishment is its ability to handle complex cases, as highlighted in recent customer feedback. A patient with Horner's syndrome shared their positive experience: "Dr. Lauer was honest about the difficulty of my ptosis surgery but did an excellent job correcting it. His staff was polite and worked hard to ensure my insurance covered the procedure." This sentiment reflects the dedication and expertise that Dr. Lauer brings to his practice.
While not all reviews have been positive, many patients emphasize the high level of care provided by Dr. Lauer and his team. The clinic's commitment to understanding each patient's unique needs and delivering tailored solutions makes it a preferred choice among residents in Hackensack and surrounding areas.
Dr. Lauer Simeon MD is conveniently located near you, making it easy for individuals seeking reliable eye care services to visit without hassle. Whether you're due for an eye exam or require specialized treatment, Dr. Lauer's practice offers a comprehensive range of services designed to meet your needs.
385 Prospect Ave #312, Hackensack, NJ 07601, USA
Get directionsAt first I was elated that the doctor was able to see me on short notice, however it soon became apparent why. My appointment was on a Tuesday at 2 pm and I was sent on my way and told my prescription was sent in. The next morning when my pharmacy had not received the script, I called the office. They assured me they would rectify the issue. The next morning still no script. The Following day, no script. By Friday morning I called for the fourth time and still had not received my script. I offered to go to the office for a physical prescription and was told this issue would be fixed and they would call me back. I called them three hours later. I was told it was a typo. You guessed it. Never fixed. I then was told the doctor was out of the office for the day. No prescription! The pharmacy tried calling the office on my behalf and I was left with out my script for six full days. The doctors office and staff is an embarrassment. I wasted my time and was forced to seek another doctors help because they could not be tasked with calling in a prescription or letting me pick it up.
Mar 07, 2025 · Tracey WildonerI read all the bad reviews and I was hesitant to have my surgery performed by Dr Lauer however my neurologist ophthalmologist recommended him so I trusted her and I am glad I did. I have Horner’s syndrome and he was honest explaining it is a difficult operation to correct my ptosis on my left eye lid as he needs to carefully tighten the muscle that controls the eyelid function but he will do his best to correct it and he did. I can happily say he did a wonderful job and now I can see from my left eye. His staff was polite and worked hard to make sure my insurance covered the operation and they did.
Dec 09, 2024 · JESSICA VASQUEZI was diagnosed with graves eyes diseases and he told me to stop using the glaucoma drops and come back in 3 months. I stopped using the drops for 15 days and nothing improved. I had to go to another specialist. I don't recommend him.
Dec 17, 2024 · Martha LopezI had 2 surgeries which failed to correct my problem. Dr. Lauer said he would not do a third surgery, so I went to another doctor to get another opinion. When I requested my surgical records from Dr. Lauer, his assistant told me he would have the Doctor print out the records and emailed to me. This went on with several calls to the assistant over 3 weeks and the assistant finally told me I could request the records from the hospital. So I wasted 3 weeks trying to get the records from Dr. Lauer without success.
Apr 12, 2024 · Michael AndroskiNot good , from a local simple procedure to a general operation that I never agreed to , I ran out of the preop room , he never spoke to me about the mistake or misunderstanding or apologized . He put me thru hell wish I had read other patients reviews ,
Feb 12, 2024 · Dom Toto385 Prospect Ave # 300, Hackensack, NJ 07601, USA
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