11615 Jamaica Ave, Richmond Hill, NY 11418, USA
I wish I could 0 stars!!!!! This place is the most rude illogical place I have ever seen!!! I got my son glasses there and the screw fell out of their product and now want to charge $3.00 for a screw!!!! This place is willing....no let me change that...DID lose 4 customers for glasses and contacts over a $0.05 screw!!!! What kind of people trade $2000.00 customers over a$0.05 screw!?!?!? And you want them to even come near your eyes?!?! One word of advice.....RUN RUN FAR AWAY!!!!!
Welcome to Olivos Vision Center, located at 11615 Jamaica Ave, Richmond Hill, NY 11418. You can reach them at (718) 847-9898 or +1 718-847-9898. As an "Eye Doctor Near Me" location, they offer eye care services and eyewear options.
Customer reviews for Olivos Vision Center present a stark contrast in experiences. One reviewer expressed extreme dissatisfaction, citing an incident where they were asked to pay $3 for a replacement screw for their son's glasses. They felt this was unreasonable and indicative of poor customer service, leading them to vow never to return and to discourage others from visiting.
Conversely, another reviewer shared a long-term positive experience, stating they have been a customer since childhood and have consistently received excellent service. They highlighted the family-owned nature of the business and praised the staff's dedication and care. This reviewer expressed gratitude for the ongoing support they and their family have received.
Therefore, potential customers should be aware of the conflicting reviews. While some have had very positive, long term relationships with this vision center, others have experienced significant issues. If you're looking for an "Eye Doctor Near Me" in the Richmond Hill area, it is recommended to consider both perspectives and potentially inquire about their policies regarding repairs and customer service before making a decision.
11615 Jamaica Ave, Richmond Hill, NY 11418, USA
Get directionsI wish I could 0 stars!!!!! This place is the most rude illogical place I have ever seen!!! I got my son glasses there and the screw fell out of their product and now want to charge $3.00 for a screw!!!! This place is willing....no let me change that...DID lose 4 customers for glasses and contacts over a $0.05 screw!!!! What kind of people trade $2000.00 customers over a$0.05 screw!?!?!? And you want them to even come near your eyes?!?! One word of advice.....RUN RUN FAR AWAY!!!!!
Nov 03, 2016 · Charles CoxI’ve been coming here for years ever since I’ve been a little girl and I’ve NEVER had a bad experience with them. This place is one of the best places you can go to!!! Most people who complain about this place haven’t had an actual real experience here because everyone here does their job with love, especially being family owned working together. I am very grateful for them always helping me get my new glasses every year ever since I was little and even the rest of my family trust them. Now that I’m older they still help me to this day. ♥️
Jan 31, 2020 · Angela CristobalIf I could leave 0 stars, I would. The Spanish owners are very rude and are only looking to give attention to cash buyers. I’ve never experienced such bad customer service in my entire life. Also, the doctor thinks he’s God. Huge ego with awful patient skills, very unprofessional; get over yourself. Very poor inventory that is overpriced. They are in desperate need of new inventory and management. DO NOT GO HERE!!!
Mar 05, 2023 · J StokesThe place looks very good but the lady who helped me at the counter is a rude pedant, she has no attitude towards customer service, she does not greet, she has no way of saying things, she leaves very little to be desired, pity, I would have liked to see the doctors' service. but that woman does not deserve that position, she takes away the place's score
Sep 12, 2023 · Evelyn OlivaI dont recommend this place at all. First they tell you a price about a contact lenses visit, and them they tell you to show you how to use your contacts is an extra 75 dollars. Their customer service is a 0 star you talk to one of the front desk and all of them answer. No privacy at all. Too expensive, i walked across the street to other eye doctor and the visit is way cheaper with no extra charge to teach you how to use the contact lenses you are buying.. olivos center has no stars from me and few people around me already told me about their service is not where you feel comfortable
Jan 24, 2022 · iriana acevedo
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